The importance of having a reliable and efficient logistics company at your disposal cannot be underestimated. Whether logistics are considered to be the core of what you do as a business or is something that you mainly refer to when it comes to maintaining your supply chain, goods transportation can mean all the difference between the successes or failure of your company. Moving things to the next city or to the other side of the world in a quick and organised can make all the difference to both the wider economy as well as your own organisation.
Choosing the right transportation company is not a decision that should be taken lightly as the right company will be able to work flawlessly alongside you to ensure that your time is not used up chasing up what they are doing for you. If you are worried that your current freight forwarding company is not quite up to scratch, then take a look at the following tell-tale signs that it may be time to part ways and fins someone new for the job.
1. Staff are hard to get in touch with
Regardless of whether it is a highly important and critical situation or you have a small query to address, it is important that your transportation company is always easy to reach and get hold of. Ultimately, the quicker you can get hold of your provider, the quicker any problem can get resolved and this will offer you the peace of mind that you so need. If you cannot get hold of someone easily, then this is a sure fire signal that you should look elsewhere for someone to help you with your shipment needs.
2. Problems with deliveries
If you are being faced with constant incomplete, tardy or damaged delivery problems then this is an important issue to address. Regardless of what you are shipping, there is no excuse for your goods to be delivered in the wrong quantities, damaged or to the wrong address- these are the sorts of things that will really negatively impact your business in the long term and is something that customers remember. Of course, the occasion mishap may occur, but if these problems persist then it could pose a huge threat to the success of your business. Keep an eye out for a company that offers clear and trackable delivery confidence
3. Your company is growing
If your company has recently expanded then this could be an indicator that you are going to outgrow your current transportation provider. If you have extended into new territories or have introduced more competitive KPI’s then it could well be possible that your existing freight forwarding partner will not be able to keep up. Be sure that whatever transportation company you choose, they are able to help you grow as opposed to restrict you.
4. Proof Of Delivery
It is no secret that any business tends to run quicker and in a smoother manner once they are online. Proof Of Delivery documents should always be made available online so that you are able to track every part of the journey. If this service isn’t available, then this is an indicator that your transportation company is lagging behind their competitors.
If any of the aforementioned signs sound applicable to your situation, then it’s definitely time for you to invest in a transportation and shipping service that offers great rates and exceptional service. Get in touch with Barrington Freight today and put your shipping in our safe hands!